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Blocking time

How to close off a few hours in a specialist's calendar — for lunch, errands or training — so nobody can book that time.

Updated

On this pageHow to block timeGood to knowWhole days: days off and vacationHow to change or remove a blockFAQ
A block closes a period of time in a specialist's calendar. Clients can't book it online, and you won't create a booking there by accident. It's handy for breaks, errands, training or cleaning.

How to block time

With the button at the top of the calendar:
  1. Open “Bookings” and click “Block time”.
  2. Choose the “Specialist”, “Date”, “Start” and “End”.
  3. Optionally add a “Note” — it is shown on the block tile.
  4. Click “Save block”.
From an empty cell:
  1. Click an empty cell in the calendar or select several cells in a row.
  2. When asked “What should be created in this interval?”, choose “Block time”.
  3. The date, time and specialist are already filled in. Add a note if you like and click “Save block”.
In “List” mode, every free gap has a “Block time” button that blocks the whole gap.
The “Block time” form: specialist, date, start, end and note
Once saved, “Saved.” appears at the top, and the calendar shows a “Time block” tile with your note or the word “Unavailable”.

Good to know

  • A block stays within one day: the start and end are on the same date. The end must be after the start.
  • The note can be up to 500 characters. Only you and your team see it, clients don't.
  • You can block time outside working hours as well.
  • A block can't be placed over an existing booking. If your settings include a break after bookings or preparation before them, that time counts as taken too.
  • There are no repeating blocks: a daily break has to be blocked for each day separately.

Whole days: days off and vacation

For several days in a row, days off are more convenient: “Team” → specialist → “Work schedule” → “Days off and vacation” → “Add days off”. More in Specialist schedule: working hours, unavailability, days off.

How to change or remove a block

  1. Click the block in the calendar and choose “Details”.
  2. The “Block time” panel opens. Change the “Date”, “Start”, “End” or “Note” and click “Save block”.
  3. To remove the block altogether, click “Delete”.
All of a specialist's upcoming blocks are also listed in their schedule: “Team” → specialist → “Work schedule”, the “Scheduled” list. You can remove them there too with “Remove”.
The “Scheduled” list in a specialist's schedule with the “Remove” button

FAQ

“This time overlaps another booking.” appeared. There is already a booking at that time. Reschedule or cancel it first — see Rescheduling a booking and Cancelling a booking as the business.
“This time is blocked.” appeared. The new block overlaps another block. Remove the old one or choose a different time.
Does the client see why the time is unavailable? No. The time is simply not offered on your page.
Can a team member block their own time? Yes, in their own cabinet. They can change and remove the blocks they added themselves. Blocks the owner added need the “Edit own working schedule” permission. See Staff cabinet.
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