Contacts, address, map and social media
How to add your phone, WhatsApp and Viber, website, Telegram, Instagram and other social links, your address, a map link and opening hours, so clients can find you and get in touch before a visit.
Updated
On this page
Where to find itPhone and messengersWebsite and social mediaAddress and mapOpening hoursIf your page has several languagesWhat the client seesFAQContacts and address help clients find you and reach you before a visit. They appear in the address section of your public page, together with a map, a directions button, opening hours, your phone and social links. If the address section is hidden, the phone and social links appear in a separate “Contacts” block.
Where to find it
Open “Page” → “Contacts and location”. The fields depend on your business mode (see Business profile):
- for a physical location — contacts, address, map and opening hours;
- for the online mode — only phone, social links and the Google reviews link.
Phone and messengers
In the “Phone and messengers” block:
- “Phone” — up to 40 characters, in any readable format, for example +380 67 123 45 67.
- “WhatsApp” and “Viber” — a number in international format, for example +380 67 123 45 67. A number without the country code works too: YEMISCE adds your business country's code. If it's the same number as your main phone, tick “Same as main phone” — no need to type it twice.
WhatsApp and Viber are only links for clients to message you. They don't turn on notifications: YEMISCE doesn't send messages through them. How client notifications work is covered in Notification channels.
Website and social media
In the “Website and social media” block:
- “Website” — your website address, for example https://studio-ranok.com. If you leave out https://, YEMISCE adds it.
- “Telegram”, “Instagram”, “TikTok”, “YouTube”, “Facebook”, “Threads” — a username, @username or a link to the profile. For Instagram, studio.ranok, @studio.ranok and https://instagram.com/studio.ranok all work — after saving, the field shows the full link.
- “LinkedIn” — a link to a profile or a company page, for example https://linkedin.com/company/studio-ranok.
Empty fields aren't shown on the page.
The same block has the “"Leave a review on Google" link” field. It is available for every business mode, including online. It has its own article: Google reviews link.
Address and map
For a physical location, fill in:
- “City on your page” — required.
- “Address on your page” — required, up to 200 characters. Clients see it exactly as written, so be clear: street, building, and floor or entrance if needed.
- “Map link” — optional. Paste the link to your place in Google Maps or another map service.
If “Map link” is empty, the button on the page opens Google Maps with a search by city and address. Your own link helps when the address search leads to the wrong spot, for example in a large shopping mall.
Opening hours
In the “Opening hours” block, mark each day as “Open” or “Closed” and set the “From” and “To” times. To avoid typing the same hours seven times, use “Hours template” with “Apply to open days” or “Apply to all days”.
These are the business opening hours — the same ones as in “Settings” → “Business”. How they relate to specialists' schedules is explained in Business opening hours.
When everything is ready, click “Save”.
If your page has several languages
If extra page languages are on, a “Translations” block appears under the address. There you can enter the city and address in another language. If a field is left empty, clients see the main version. More in Several page languages and translations.
What the client sees
- At the top of the page, under the name — the address (or the city if there's no address).
- In the address section — a card with the city and address, a “Get directions” button, the opening hours, the phone number (on a smartphone it can be tapped to call) and icons for messengers, website and social media.
- “WhatsApp” opens a chat with you in WhatsApp. “Viber” opens a chat in the Viber app, and the number itself is shown under the icon — a client without Viber can simply call or text it.
- The website, social media and messengers open in a new tab, so your page stays open.
- For the online mode, this section says “Online”, with the phone, messengers and social links below.
- If the address section is hidden, the phone, messengers and social links are still shown — in a separate “Contacts” block, without the address or map.
- Taps on the phone, messengers, website and social links count in your page statistics as “Contact clicks”. See Page statistics.
FAQ
I see “Not saved: check the “…” field.”
The named field contains something that is neither a username, a link nor a phone number — for example spaces in a username or a number with too few digits. Fix that field and save again. With “Same as main phone”, the main phone must be a real number.
I clicked “Save”, but “Saved” didn't appear and nothing changed.
Check the opening hours: for every day marked “Open”, the “From” time must be earlier than the “To” time. Also make sure the city has at least 2 characters.
I work online. Why isn't there an address section on my page?
In the online mode this section appears only when a phone number or at least one social link is filled in.
Will clients get notifications in WhatsApp or Viber?
No. The “WhatsApp” and “Viber” fields are only links for clients to contact you. Booking notifications go through other channels — see Notification channels.
The directions button leads to the wrong place.
Paste the exact link to your place from a map service into “Map link” — the button will then open that link.
I changed the address — what about existing bookings?
Bookings made earlier keep the address that applied when they were created. The new address applies to new bookings.