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Contacts, address, map and social media

How to add your phone, Telegram, Instagram and other social links, your address, a map link and opening hours, so clients can find you and get in touch before a visit.

Updated

On this pageWhere to find itPhone and social linksAddress and mapOpening hoursIf your page has several languagesWhat the client seesFAQ
Contacts and address help clients find you and reach you before a visit. They appear in the address section of your public page, together with a map, a directions button, opening hours, your phone and social links. If the address section is hidden, the phone and social links appear in a separate “Contacts” block.

Where to find it

Open “Page” → “Contacts and location”. The fields depend on your business mode (see Business profile):
  • for a physical location — contacts, address, map and opening hours;
  • for the online mode — only phone, social links and the Google reviews link.
The “Contacts and location” screen: phone, social links, city, address and map link
In the “Contacts and social media” block, fill in what you need:
  • “Phone” — up to 40 characters, in any readable format, for example +380 67 123 45 67;
  • “Telegram”, “Instagram”, “TikTok”, “YouTube”, “Facebook” — full links to your profiles.
Links must start with https:// (or http://), for example https://instagram.com/studio.ranok. Empty fields aren't shown on the page.
The same block has the “"Leave a review on Google" link” field. It is available for every business mode, including online. It has its own article: Google reviews link.

Address and map

For a physical location, fill in:
  1. “City on your page” — required.
  2. “Address on your page” — required, up to 200 characters. Clients see it exactly as written, so be clear: street, building, and floor or entrance if needed.
  3. “Map link” — optional. Paste the link to your place in Google Maps or another map service.
If “Map link” is empty, the button on the page opens Google Maps with a search by city and address. Your own link helps when the address search leads to the wrong spot, for example in a large shopping mall.

Opening hours

In the “Opening hours” block, mark each day as “Open” or “Closed” and set the “From” and “To” times. To avoid typing the same hours seven times, use “Hours template” with “Apply to open days” or “Apply to all days”.
These are the business opening hours — the same ones as in “Settings” → “Business”. How they relate to specialists' schedules is explained in Business opening hours.
When everything is ready, click “Save”.

If your page has several languages

If extra page languages are on, a “Translations” block appears under the address. There you can enter the city and address in another language. If a field is left empty, clients see the main version. More in Several page languages and translations.

What the client sees

  • At the top of the page, under the name — the address (or the city if there's no address).
  • In the address section — a card with the city and address, a “Get directions” button, the opening hours, the phone number (on a smartphone it can be tapped to call) and social icons.
  • For the online mode, this section says “Online”, with the phone and social links below.
  • If the address section is hidden, the phone and social links are still shown — in a separate “Contacts” block, without the address or map.
The address section on the public page: map, directions, hours, phone and social links

FAQ

I can't save: the browser highlights a social link field. The field contains a username (for example, @studio.ranok) or a link without https:// at the start. Paste the full link and save again.
I clicked “Save”, but “Saved” didn't appear and nothing changed. Check the opening hours: for every day marked “Open”, the “From” time must be earlier than the “To” time. Also make sure the city has at least 2 characters.
I work online. Why isn't there an address section on my page? In the online mode this section appears only when a phone number or at least one social link is filled in.
Can I add WhatsApp, Viber or a website? There are no separate fields for them. The available ones are phone, Telegram, Instagram, TikTok, YouTube and Facebook.
The directions button leads to the wrong place. Paste the exact link to your place from a map service into “Map link” — the button will then open that link.
I changed the address — what about existing bookings? Bookings made earlier keep the address that applied when they were created. The new address applies to new bookings.
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