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Multiple page languages and translations

How to show your public page in several languages, where to enter translations, what is translated automatically and what isn't, and how clients switch the language.

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On this pageTurning on several languagesWhere to enter translationsWhat is not translatedEmails and messages to clientsWhat clients seeRemoving a languageChanging the primary languageFAQ
Your public page can be shown in several languages: Ukrainian, Polish, English and Russian. You choose a primary language and additional ones, add translations of your texts, and clients switch the language right on the page.

Turning on several languages

  1. Open “Page” → “Business profile”.
  2. In “Primary page language”, choose the language your main texts are written in: name, description, questions, publications.
  3. Under “Page languages”, tick the additional languages: UA, PL, EN, RU. The primary language can't be unticked — it is always on.
  4. Select “Save”.
Language block in the business profile: primary language, page languages and translations
Translation fields then appear in the cabinet.

Where to enter translations

Translations go into the “Translations” block next to the text itself: expand it and fill in the fields for each additional language. Empty fields show the primary-language text as a hint.
Page
  • Business name, tagline and business type (if you wrote your own type) — “Page” → “Business profile”.
  • City and address — “Page” → “Contacts and location”. The block only exists for the “Physical location” mode.
  • Section titles and subtitles, the “About us” text — “Page sections” → “Configure” next to the section. Each language has “Section title” and “Subtitle”, and “About us” also has “Section text”.
  • Questions (FAQ) — every question and answer is filled in for all page languages; these fields are required. See FAQ and publications.
  • Publications — the “Translations” block in the publication form: title, slug, short description and content. Translation is optional.
  • SEO title and Meta description — “SEO and page address”. There is a language switch above the fields. See Appearance, SEO, page address and QR code.
Services and team
  • Service name and description — “Services” → the service → the “Basic” tab. See Services: creating and editing.
  • Service section (category) name — “Services” → the pencil next to the section name.
  • Additional booking field names — “Services” → the service → “Advanced settings”, below each field. See Custom booking fields.
  • Aftercare instructions — the same tab, in the “Aftercare” block. See Aftercare.
  • A performer's level for the service — “Services” → the service → “Performers”, below each performer.
  • A specialist's position, level and description — “Team” → the specialist's card. See Adding a team member.
Booking and online meetings
  • Message after a successful booking — “Settings” → “Booking”.
  • Online meeting instructions for the client — “Settings” → “Business”, the “Online meeting” block. See Online format.
Select “Save” after changes in each block.
YEMISCE shows buttons, system labels and the booking form in the right language by itself. Standard section titles such as “Questions” or “Useful” are also translated automatically as long as you haven't changed them.

What is not translated

  • specialists' names;
  • gallery photo captions;
  • client reviews and your replies.

Emails and messages to clients

Clients see your texts in their language not only on the page but also in the booking form, on the booking management page, in “My bookings”, on the “Aftercare” page, and in emails and messages: confirmation, reminders, reschedules, cancellations, payment, review requests.
  • Booking messages arrive in the language the client booked in.
  • Waitlist and “Open today” offers arrive in the language the client joined the waitlist in or last booked in.
  • For bookings created in the dashboard and for older waitlist entries the language is unknown — those messages arrive in the business's primary language.
In the dashboard you always see your texts in the primary language: for example, in a client's answers to additional questions the field name is in the primary language, whatever language the client booked in.

What clients see

When the page has more than one language, a switcher with the current language code appears at the top: UA, PL, EN or RU. Clients open it and pick another language.
Language switcher on the public page
Which language the page opens in:
  1. If the client has already picked a language on your page, the browser remembers it and the page opens in that language.
  2. If not — in the client's browser language, if it is one of your page languages.
  3. Otherwise — in the primary language.
To send a client a link in a specific language, add ?lang= and the language code to your page address: uk, pl, en or ru. For example, yemisce.com/studiya-ranok?lang=en opens the English version.

Removing a language

Untick the language under “Page languages” and select “Save”. The language disappears from the switcher. Your translations are not deleted: if you turn the language back on later, they come back.

Changing the primary language

Choose another language in “Primary page language” and select “Save”. The previous primary language stays among the additional ones.
The texts in the main fields (name, tagline, questions, publications and so on) are then treated as texts in the new primary language. Translations of the name, tagline, city and address apply only to additional languages: in the primary language the page always shows the main fields. So, if needed, enter texts in the new language in the main fields, and texts for the previous primary language in the “Translations” blocks. Check them, and open the page in each language via “Open public page ↗” to make sure everything looks right.

FAQ

Why is there no language switcher on my page? Only one language is on. Tick additional languages under “Page languages” and save.
Clients see some text in another language. That text has no translation, so the primary language is shown. Find it in the list above and fill in its “Translations” block.
The page opens in English although my primary language is Ukrainian. This happens when the browser is set to English or the client picked English in the switcher earlier. They can change it in the switcher, or you can share a link with ?lang=uk.
After turning on a new language I can't add a question. Each new question needs “Question” and “Answer” in every page language, at least 2 characters each.
Can I add another language, such as German? No. Four page languages are available: Ukrainian, Polish, English and Russian.
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