Signing in to your client account
How to sign in to “My bookings” with Google or an email link, where to find the sign-in, and what to do if your account was created with a phone number.
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Where to sign inSigning in with GoogleSigning in with an email linkWhich bookings you will seeIf your account was created with a phone numberSigning outFAQ“My bookings” is your personal account for every business that uses YEMISCE: upcoming visits, history, waitlist requests and notification settings. There is no password — you sign in with Google or with a one-time link sent to your email.
Where to sign in
- On yemisce.com: “Log in” → “Client login”.
- On a business page: the “Client login” button at the top of the page.
- While booking: “Booked before? Log in to avoid entering your details again”. After you sign in, your chosen service and time stay on the page, and your name and contact details are filled in from your account.
- After booking: the “Go to Client Cabinet” button on the “You're booked” screen.
If you are already signed in, these buttons open “My bookings” straight away.
Signing in with Google
- Click “Continue with Google”.
- Choose your Google account and confirm.
You land in “My bookings” (or back on the business page if you started there).
Signing in with an email link
- Enter your address in the “Email” field.
- Click “Email me a sign-in link”. You will see “We've sent a sign-in link to your email.”
- Open the “Sign in to YEMISCE” email and click “Sign in”.
- On the “Confirm sign-in” page, click “Sign in” once more.
The link works once and is valid for 15 minutes. Open it on the device where you want to use your account — that is where you get signed in.
Which bookings you will see
Your account shows bookings made with the same email you sign in with, plus bookings made with the phone number confirmed in your profile. So sign in with the address you used when booking.
Google sign-in finds your account by your Google address. If it differs from the email you gave when booking, YEMISCE creates a separate account, and your earlier bookings will not be in it.
If your account was created with a phone number
There is no SMS-code sign-in for the client account. If you got into “My bookings” by confirming your phone after a booking, add a sign-in email:
- right away on the “You're booked” screen, in the “Add an email for signing in” block;
- or later in “My bookings” → “Profile” → “Sign-in email”.
Once you open the email and confirm the address, it becomes your sign-in email. Google sign-in works too if your Google account uses the same address. See Confirming your phone and moving your visit history.
Signing out
In “My bookings”, find the “Active devices” block:
- to sign out on this device only, click “End” next to the device marked “Current”;
- to sign out everywhere, click “Log out from all devices”.
After signing out, the “Client login” page opens.
FAQ
The sign-in email doesn't arrive.
Check your spam folder and the address you typed. If you see “We couldn't send the email. Please try again later.”, try again in a few minutes. You can't request links too often: after several attempts in a row, wait about 15 minutes.
The link didn't work.
It is valid for 15 minutes and only once. If it doesn't work, you're taken back to the sign-in page with the reason: “This link has expired. Request a new one.”, “This link has already been used. Request a new one.” or “This link isn't valid. Request a new one.”. Enter your email again to get a new link.
I see “This booking link is invalid or out of date. Sign in to see your bookings.”
The booking management link you used to cancel or reschedule a visit no longer works. Sign in to your account and open the booking with “Manage booking”.
I see “Enter a valid email address.”
Check the address for typos or extra spaces.
The Google button shows an error.
“We couldn't confirm your sign-in. Please try again.” — start again from the same tab. “We couldn't sign you in. Please try another option.” or “This sign-in option is unavailable right now.” — sign in with an email link instead. “Sign-in for this account is blocked. If this is a mistake, write to hello@yemisce.com.” — sign-in for this account is blocked; if you think this is a mistake, write to us.
I'm signed in but can't see my bookings.
You probably booked with a different email or with a phone number only. Confirm your number in the “Profile” block — see Confirming your phone and moving your visit history. Everything else in the account is described in “My bookings”: bookings, history, waitlist, active devices.