Services: creating and editing
How to add a service, set its duration (15 minutes to 30 days) and price, set up rentals and hire, hide a service from your page or switch it off, and why a service's currency sometimes can't be changed.
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On this page
The service listAdding a serviceRentals and multi-day servicesRentals of whole days: pick-up and return timesPick-up and return on days offTranslating the name and descriptionEditing a serviceHiding a service or switching it offService currencyAdvanced settingsA service with several specialists at onceFAQServices are what clients book: each has a name, a duration and a price. You created your first service during onboarding; you add and change the rest in “Services”.
The service list
Open “Services” in the left menu. Each service shows its duration, price and how many performers it has. Services you have switched off are marked “Hidden”.
If specialists perform a service with different durations or prices, the list shows a duration range and a price starting with “from”. See Who performs a service for how to set this up.
Adding a service
- Click “Add service”. A full-height panel opens on the right with the “Basic”, “Performers” and “Advanced settings” tabs; the “Save” button is always at the bottom of the panel. On a phone the panel takes the whole screen.
- On the “Basic” tab, fill in:
- “Service name” — 2 to 120 characters. This is what clients see.
- “Description” — optional, up to 600 characters.
- “Section” — which section the service belongs to. The default is “No section”.
- “Duration” — from 15 minutes to 30 days, in 15-minute steps. Type a number and pick the units: minutes, hours or days. For example “90 minutes”, “2.5 hours” or “3 days”.
- “Can run outside working hours” — for rentals, hire and overnight services. More in “Rentals and multi-day services” below.
- “Base price” — the price for every performer who doesn't have their own.
- “Currency” — defaults to the “Default currency” from “Settings” → “Business”.
- On the “Performers” tab, tick who performs the service. A service can't be saved without a performer: the form switches to this tab and asks you to “Tick at least one performer on the “Performers” tab.”
- Click “Save”.
“Saved” appears at the top, the new service shows up in the list, and its row is briefly highlighted.
Rentals and multi-day services
A service can last longer than a working day: equipment or room rental, hire, overnight services. For that, the “Basic” tab has the “Can run outside working hours” switch.
Off (the default). The whole booking must fit into one continuous working period of the specialist and the business hours. For example, a 12-hour service in a business open 8:00–22:00 can start between 8:00 and 10:00. If the specialist works around the clock, clients can book 24 hours or more.
On. Only the start and the end of the booking — the pick-up and the return — must be within working hours. Non-working hours and nights in between don't matter. A 3-day rental picked up on Monday at 10:00 is returned on Thursday at 10:00. The specialist or resource is busy the whole time: another booking, blocked time, days off or Google Calendar busy time in the middle of the rental prevent booking it.
If the service is longer than the longest working period of one of its performers and the switch is off, the form warns that it can't be booked. Turn on “Can run outside working hours” or change the specialist's schedule.
Rentals of whole days: pick-up and return times
With the switch on and a duration of a whole number of days (1 to 30), “Rental length”, “Pick-up time” and “Return time” appear below the switch. Both times default to your opening hour on the first working day of the week — change them if needed and click “Save”.
“Rental length” has two options:
- Fixed length (the default) — the number of days and the price are the service's. For example, “3 days” for 500.
- The client picks the number of days — the client chooses the pick-up and return dates. Instead of a duration, set “Minimum days” and “Maximum days” (up to 30), and instead of the base price — “Price per day”. The booking's sum = price per day × number of days.
- The client picks dates only. Instead of a list of times, your page shows a calendar: free dates are active, taken ones inactive. Below it the client sees the period, for example “Pick-up: October 3 from 10:00 · Return: October 6 by 10:00”. When the client picks the number of days, they mark the pick-up date and the return date, and the sum shows below the calendar too: “2 days × 300 = 600”. Dates that would make the rental shorter than the minimum, longer than the maximum, or run into busy time can't be chosen. See How clients book on your page.
- YEMISCE works out the sum from the service's price per day (or the specialist's individual price on the “Performers” tab — per day too) and the number of days. The number of days is checked against the minimum and the maximum.
- A date is free only when the whole period is free — from the pick-up time on the first day to the return time on the last. The pick-up and the return must fall within working hours, so a rental doesn't start or end on a non-working day — unless “Pick-up and return on days off” is on (see below).
- In the cabinet, booking such a service turns the “Time” field into the pick-up time and adds “Return time”. For a service where the client picks the number of days there's also “Number of days”, with the period and the sum below it. You can change the pick-up and return times for one booking — YEMISCE checks the period doesn't overlap other bookings. The booking card shows “Pick-up … · Return …” and the sum.
- Rescheduling — by you or by the client from their booking link — is by dates too. When the client picks the number of days, it can change as well (within the minimum and maximum); the new sum shows before confirming. If the sum changed, the booking card says “The sum changed: it was 600, now 900”. A payment mark isn't changed — update it if needed.
- Dragging in the calendar keeps the booking's length. A rental whose days the client chose can't be stretched or shortened by dragging — open the booking and reschedule it with the new number of days.
- Emails and reminders show “Pick-up … from … · Return … by …”, and when the client chose the number of days, the sum too, for example “2 days × 300 = 600”.
- Other features. The waitlist for such a service is by dates only, without a preferred time; when the client picks the number of days, they also say how many days they need. “Open today” and the earlier-time offer are for the same period of the same length. Recurring bookings use the pick-up time. Session packages use one visit per booking.
Pick-up and return on days off
By default a rental doesn't start or end on a day the specialist or the business is closed. Turn on “Pick-up and return on days off” if the client may pick up or return on a day off too. The pick-up and return times then come from the service, even on a day you're closed. Make sure someone will be there.
Blocked time (including a vacation entered as blocked time) and bookings still close the whole period.
A rental shorter than a day (say, 4 hours) or not a whole number of days (say, 36 hours) works as before: the client picks a start time. Existing rental bookings don't change.
A multi-day booking appears in the calendar on each of its days. If the clocks change to summer or winter time between the pick-up and the return, the return is at the same local clock time.
Translating the name and description
If your page has several languages (see Multiple page languages and translations), the “Basic” tab shows a “Translations” block. Open it, fill in “Service name” and “Description” for each additional language, then select “Save”. The block's header shows the languages and how many are filled in, for example “EN · PL · 1/2”.
- An empty field shows the name or description in the primary language to clients using that language.
- You don't have to translate everything: you can translate only the name and leave the description.
- Clients see the translated name on the page, in the booking form, on the booking management page and in booking emails.
- The same “Translations” block translates a service section's name (the pencil next to the section name), the booking form's additional field names and the aftercare instructions (the “Advanced settings” tab) and a performer's level for this service (the “Performers” tab).
If you turn a page language off, its translations are not deleted and come back when you turn the language on again.
Editing a service
Click a service in the list to open the same panel. Make your changes and click “Save”. If you close the panel (“Close”, Esc or a click outside it) with unsaved changes, YEMISCE asks first.
A new duration or price applies to new bookings. Existing bookings keep their own time and price.
Hiding a service or switching it off
The “Basic” tab has two switches:
- “Show in online booking” — turn it off and the service disappears from your page, but you can still book clients into it from the calendar with “Booking”. Useful for services you only arrange in person.
- “Active” — turn it off and the service can't be booked at all, neither on the page nor in the calendar. It is marked “Hidden” in the list. Existing bookings for it stay in place.
Service currency
You can change the currency until the service has been used in a booking or an open-slot offer. After that the field is locked with the hint “Currency is locked because this service has already been used.”
If you need a different currency, create a new service and switch the old one off.
Advanced settings
The “Advanced settings” tab contains:
- “Capacity” — turns the service into a group session. See Group bookings.
- “Additional fields at booking” — questions the client answers in the booking form. See Custom booking fields.
- “Aftercare” — recommendations and a check-in after the visit. See Aftercare.
A service with several specialists at once
If two or more people perform a service together (a four-hands massage), set "Specialists needed at the same time" on the "Performers" tab. Such a service has one price and duration and can't be combined with group seats or "Can run outside working hours". More in Services with several specialists at once.
FAQ
The service doesn't appear on my page.
Check that “Active” and “Show in online booking” are both on, and that the section it belongs to isn't hidden. If the service is visible but has no times, see Why a client can't see free time.
I see “The service was not saved. Check: the name needs 2+ characters, the description up to 600, and at least one performer on the “Performers” tab.”
Your changes weren't saved. Open the service again, fix the name, description or performers, and save again.
I see “Currency was not changed because this service is already used in a booking or open-slot offer.”
The service already has bookings, so its currency is locked. Your other changes were saved. For a different currency, create a new service.
Can team members edit services?
No. Only the owner manages services, prices and performers. A team member sees their own services, with their own price and duration, in “My services”.
Can I set a duration of 20 or 50 minutes?
No. Duration goes in 15-minute steps: 15, 30, 45, 60 and so on — up to 30 days.
What is the longest service?
30 days. For long services it's easier to pick “hours” or “days” as the units.
A one-day service doesn't show up on my page although everything is on.
Most likely it's longer than the specialist's working day. Turn on “Can run outside working hours” — then only the pick-up and the return need to be within working hours.