Group bookings
How to set up a service that several clients book for the same time — a class, a workout or a workshop — and how to manage participants in the calendar.
Updated
On this page
How to turn on group bookings for a serviceWhat the client seesA group session in the calendarAdding a participant yourselfIf a participant cancelsGroup seats and several specialistsParticipants' paymentsFAQGroup bookings suit sessions where one specialist works with several clients at once: yoga, workouts, workshops, group lessons. You set the number of places, and clients book the same time until the places run out.
How to turn on group bookings for a service
- Open “Services” and click the service you need (or create a new one with “Add service”).
- Go to the “Advanced settings” tab.
- In the “Capacity” field, enter how many people can attend one session, for example 8.
- Click “Save”.
A value of 1 means an ordinary one-to-one booking; this is the default. Any number above 1 makes the service a group service.
What the client sees
When a client books a group service, each time shows how many places are left, for example “5 free”.
- The first client who picks a free time effectively opens a new session.
- Other clients can book the same time while places remain.
- When no places are left, that time disappears from the page.
Each participant books separately — with their own name and phone — and gets their own confirmation and reminders. To book several people, each makes their own booking, or you add them yourself (see below).
A group session in the calendar
In the calendar a session appears as one tile with the number of people booked and the total number of places, for example “3/8”.
Click the tile to see the list of participants. Each has their booking status and buttons:
- “Details” — opens the participant's booking;
- “Cancel” — cancels only this participant's booking (YEMISCE asks: “Cancel this participant's booking?”). The button is shown only for confirmed participants and only until the session starts.
If a participant booked a weekly series, their name shows the class number, for example “Series 3/8”, and a “Cancel entire series” button. It cancels all upcoming classes of the series for this participant only (YEMISCE asks: “Cancel all future visits in this series?”). See Recurring bookings.
Adding a participant yourself
- In the calendar, click “Booking”.
- Choose the group service, the specialist, the date and the same time as the session.
- Enter the client: name, phone and, optionally, email. If the client is already in your client base, you will see “Client found”.
- Click “Create booking”.
The participant joins the session and the counter on the tile goes up. If all places are already taken, you cannot create another booking for that time.
To book a participant for several classes at once, tick “Repeat” before saving and set the days of the week, “How often” and “End of the series”. Classes with no places left are skipped.
If a participant cancels
Their place is freed: the page shows a free place at that time again, and the session stays in the calendar for the other participants.
The time only counts as freed once every participant has cancelled. After that you can use it like any other free time — see Freed-up time: how to fill it.
Group seats and several specialists
A group session (several clients at one time) and a service with several specialists at once (four hands) are different things and can't be combined: a service that needs two or more specialists always has 1 seat. More in Services with several specialists at once.
Participants' payments
If participants pay on site or by transfer, mark each one separately: the class popup shows “Paid” or “Not marked” next to each participant, and you mark one in their “Details”. More in Payment mark.
FAQ
Why did the time disappear from the page when the session hasn't started yet?
All places are taken. If you can take more people, increase “Capacity” in the service settings.
Does a group session affect the specialist's other bookings?
Yes. While the session is running, the specialist is busy, so nobody can book them for other services at that time.
Is the price per session or per person?
Per participant. Each booking has its own price.
What happens if I reduce the number of places when more people are already booked?
The bookings stay — nobody is removed. Such sessions get no new places, and after you save the service YEMISCE tells you how many sessions that is.
Can the same client take two places?
No: a second booking with the same phone or email and the same name for the same session is not created — the client sees “You are already booked for this time.” Booking another person with the same phone (for example, a parent booking their child) works.
How many places can I set?
As many as you need. If you enter a very large number (over 1000), YEMISCE asks you to confirm it is not a mistake.