Services with several specialists at once (four hands)
How to set up a service that two or more specialists perform together — a four-hands massage: booking, the calendar, rescheduling, replacing a specialist and cancelling.
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On this page
How to set it upWhat applies to such a serviceHow a client booksBooking in the cabinetIn the calendarRescheduling and replacing a specialistCancellingNotifications and Google CalendarTeam member cabinetFAQSome services are performed by several people at once: a four-hands massage, a photo shoot with a make-up artist, a class with two trainers. For such a service, set how many specialists it needs at the same time, and YEMISCE will pick that many free performers for every booking.
How to set it up
- Open "Services" and click the service (or "Add service").
- Go to the "Performers" tab.
- In "Specialists needed at the same time", enter how many people work together: 2 to 6. 1 is an ordinary service.
- Mark the performers — at least as many as the service needs at once. The more performers, the more free time clients see.
- Click "Save".
In the list of services, such a service is marked "At once: 2 specialists".
What applies to such a service
- One price and duration for everyone. The "Base price" and "Duration" from the "Basic" tab apply. Performers' individual prices and durations are not used — those fields are inactive, one explanation with all the restrictions sits above the list of performers, and saved values are cleared.
- Can't be combined with: more than 1 seat (group sessions), "Can run outside working hours", recurring bookings, session packages, "Open today" and earlier-time offers. The form doesn't let you turn them on, and the server refuses such a save.
- The waitlist is "any specialist" only.
- An online meeting uses the main specialist's link.
- A review after the visit is about the main specialist.
The main specialist is the first one of the booking: in online booking YEMISCE picks them, in the cabinet you do.
How a client books
After choosing the service, the client doesn't choose a specialist — they see "2 specialists" instead. A time is shown only when as many performers as needed are free at once, taking into account their working hours, other bookings, blocked time and Google Calendar. Below the times, the form says that free specialists for the chosen time are assigned automatically.
After booking, the client sees the names of all specialists — on the confirmation screen, in the email and on the booking management page.
Booking in the cabinet
Click "+ Booking", choose the service, a specialist, the date and time. The chosen specialist becomes the main one; YEMISCE picks the rest among free performers. If not enough are free at that time, you'll see: "Not enough specialists are free at this time for this service."
In the calendar
The booking appears in each specialist's column labelled "four hands · together: …" — who they work with. A specialist taking part in someone else's booking is busy at that time for every other booking.
Such a booking can only be dragged in time — within the column of one of its specialists. It can't be dragged to another specialist's column or resized: open the booking for that.
Rescheduling and replacing a specialist
You can move the booking in the booking window (date and time → "Reschedule"), by dragging it in the calendar, and the client can move it on the booking management page, which shows only times when the whole team is free.
When the booking moves, specialists who are free at the new time stay. YEMISCE replaces a busy one with another free performer of the service. If not enough are free, the booking doesn't move and nothing changes.
The booking window has a "Specialists of this booking" block: the main one is marked, and next to each is "Replace with" listing performers free at exactly that time. If you replace the main specialist, the new one becomes the main one.
Cancelling
Cancelling frees every specialist of the booking. Each of them gets a freed-up window, and if "Open today" is on, a draft for their time as well.
Notifications and Google Calendar
- Every specialist of the booking learns about a new booking, a reschedule and a cancellation. Whoever made the change doesn't get a notification about it.
- A replaced specialist learns that they're off the booking; a new one learns that they've been added.
- The event appears in the Google Calendar of every specialist who connected it and moves with the booking.
Team member cabinet
A specialist sees the booking in their calendar labelled "four hands · together: …". The main specialist (if they have the rights) or the owner moves and cancels it. More in Team member permissions.
FAQ
One specialist is free at 12:00, but the client doesn't see that time.
Such a service needs as many performers free at once as you set. Add performers on the "Performers" tab or check their schedules — see Why a client can't see free time.
Can a client choose particular specialists?
Not in online booking — YEMISCE picks them. In the cabinet you choose the main one, and anyone on the team can be replaced in the booking window.
I changed the number of specialists. What about existing bookings?
Existing bookings keep their specialists. The new value applies to new bookings.